Our Cutting-EdgeTechnology
At DUBZ, we believe baggage handling should be seamless, efficient, and stress-free - not just for travelers, but also for the airlines, airports, and service providers that keep the industry moving. That’s why we go beyond software; we build a fully connected ecosystem where baggage flows intelligently and securely from departure to destination.
Our cutting-edge solutions are powered by robust APIs, enabling seamless integration with third-party systems such as baggage handling systems, SuperApps, and airline platforms. Whether streamlining operations, enhancing customer experience, or unlocking new revenue streams, our technology redefines the future of baggage logistics.
What We Deliver
Multi-Modal Transportation & Instant Order Creation
Our customized workflows support air, land, and sea transportation, enabling smooth handovers and instant delivery order creation for more efficient last-mile logistics.
Seamless, Secure Booking & Payments
Our intuitive web pages integrate secure multi-payment options and revenue-enhancing add-on services, creating new revenue opportunities.
Augmented Reality-Powered Sorting
Reduce errors for ground handlers with our AR-supported Sort App, ensuring faster, more accurate baggage classification.
Customized Workflows for Real-Time Visibility
Track and monitor baggage movement in real-time, reducing lost bags and ensuring compliance with aviation regulations.
AI-Powered 24/7 Customer Support
Enhance customer experience with our multi-language AI chatbot, offering automated booking confirmations and real-time passenger notifications so travelers stay informed at every touchpoint.
Real-Time Tracking & Dynamic Passenger Updates
Build trust with passengers by offering live updates on baggage location at every stage of their journey, providing complete transparency and peace of mind.
Scalable & Future-Ready
Our solutions grow with your business, offering effortless scalability to accommodate expansion without disrupting operations.
Enterprise-Grade Security & Compliance
We prioritize data protection with full compliance to GDPR and other global regulations, ensuring customer data remains secure at all times.
Simplify baggage service bookings with our intuitive, secure, and customizable platform. Designed for speed and convenience, it allows customers to schedule at-home baggage collection or on-site pick-up with ease.
Key Features & Benefits
- Real-time availability & dynamic pricing
Instantly adjusted capacity and pricing based on demand.
- Secure multi-payment options
Offer passengers a hassle-free checkout with multiple payment methods
- Automated booking confirmations
Ensure customers receive instant confirmation.
- Custom branding & White-Labeling
Fully tailor the platform to match your brand identity.
- Passenger-centric notifications
Keep customers informed with personalized alerts at every touchpoint.
- Revenue-enhancing add-Ons
Boost ancillary revenue by offering additional services like meet-and-greet services.
- Multi-language support
Cater to a diverse customer base.
DUBZ Hub is a highly adaptable and comprehensive platform designed to centralize the storage, tracking, and management of baggage data at every stage of its journey. Seamlessly integrating with third-party systems such as Baggage Handling Systems (BHS), check-in platforms, SuperApps, and other existing infrastructures, it serves as the central hub for all baggage-related operations.
Key Features & Benefits
- Real-time bi-directional data sync
Maintain instant accuracy across all connected systems, ensuring a smooth baggage flow.
- Seamless third-party integration
Effortlessly connect with BHS, check-in systems, airline platforms, and ground handling services.
- Centralized control and visibility
Oversee all baggage operations from a unified dashboard, reducing manual intervention.
- Robust security features
Multi-layer authentication and role-based access controls
DUBZ Admin Panel is your command center for baggage operations, giving you full visibility and control over bookings, pricing, and capacity. Designed for efficiency and flexibility, it ensures seamless synchronization across all platforms, allowing you to manage orders, adjust pricing, and optimize resources in real time.
Key Features & Benefits
- Real-time order management
View, update, or modify bookings instantly, ensuring seamless operations.
- Dynamic pricing and capacity control
Adjust pricing strategies and availability on demand based on capacity and business rules.
- Automated data synchronization
Ensure real-time updates across platforms.
- Comprehensive reporting and analytics
Gain data-driven insights to optimize revenue and operational efficiency.
- User-friendly, Customizable interface
Intuitive design for smooth navigation and role-based access controls for secure user management.
Empower your drivers and ground staff with a secure, user-friendly app designed for efficient baggage collection and delivery. Whether facilitating at-home pick-ups or managing on-site belt collections, the DUBZ Captain App ensures seamless operations.
Key Features & Benefits
- Instant task assignment and real-time tracking
Assign, accept, or self-assign delivery tasks with live tracking
- Multi-modal transport support
Manage seamless handovers between land, air, and marine transport modes.
- Comprehensive baggage documentation
Capture digital signatures, baggage conditions, photos, and seal numbers for full transparency.
- Automated workflows and notifications
Ensure real-time updates for both drivers and operations teams.
- Built-in scanning and verification
Quickly scan and validate baggage tags to ensure accurate assignments and eliminate misrouting errors in real-time.
- Enterprise-grade security
Protect sensitive data with Multi-Factor Authentication (MFA), encrypted access, and role-based permissions.
- Customizable and scalable
Adapt workflows to meet airport, airline, and ground handler requirements.
Optimize your baggage operations with a configurable platform that automates order management, driver assignments, and delivery processes.
Key Features & Benefits
- Real-time task monitoring and reporting
Track baggage movement, driver assignments, and order fulfillment in real-time while maintaining access to historical data.
- Smart task allocation and optimization
Assign and adjust driver tasks based on real-time demand, location, and workload.
- Live map tracking
Have complete real-time visibility into baggage deliveries, assigned personnel, and overall baggage movement.
- Enterprise-grade security
Protect sensitive operational data with multi-layer authentication, encryption, and role-based access controls.
Enhance your baggage sorting efficiency with our Augmented Reality-powered application. The DUBZ Sort App enables quick identification and allocation of bags based on predefined criteria.
Key Features & Benefits
- Augmented Reality for instant bag recognition
Use visual cues to instantly identify, categorize, and allocate baggage.
- Quick and accurate sortation
Sort multiple bags at once using predefined rules like destination and flight number, ensuring real-time accuracy.
- Scalable and adaptable
Supports operations at small airports, large hubs, and off-airport baggage centers.
Improve customer interactions with our AI-driven, multi-language chatbot. It provides instant responses for baggage tracking, service bookings, and real-time inquiries, ensuring faster support and a seamless experience.
Key Features & Benefits
- 24/7 automated assistance
Provide instant, round-the-clock support for bookings, service inquiries, and issue resolution.
- Seamless service booking
Allow customers to check availability, view pricing, and complete bookings without the need for human intervention.
- Multi-language support
Engage with customers in English or Arabic.
- Seamless integration
Connects with DUBZ platforms for real-time updates and synchronized operations.
- Cost-effective and scalable
Reduces reliance on manual support agents while scaling efficiently to handle high volumes of simultaneous interactions.
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